Save to favorites
This feature is restricted to active members.
Join now to save favorites and get all member benefits, including over 1,400 reviews.
Join NowAlready a member? Sign in here.
Recalls & Warnings
ConsumerLab.com is keeping you informed with current product recalls and warnings.
Posted March 18, 2024
Amazon Customers Who Purchased Nature’s Bounty and Sundown Supplements to Receive Refunds Following “Review Hijacking” Charges
According to the initial FTC complaint, Bountiful deceptively used Amazon reviews and badges (such as “#1 Best Seller” and “Amazon’s Choice”) from its products with higher sales to promote the company’s less successful products, a tactic referred to as “review hijacking.” As of April 10, 2023, Bountiful is prohibited from using deceptive review tactics on Amazon and making similar misrepresentations in the future, and the final consent order required the company to pay $600,000 for its practices.
The FTC noted that checks are being mailed out and that recipients should deposit or cash checks within 90 days. It also reminded consumers that the FTC never requires people to pay money or provide account information to cash refund checks.
For tests of related products, see ConsumerLab’s Reviews of Apple Cider Vinegar Supplements, B Vitamin Supplements, Vitamin D Supplements, Vitamin C Supplements, Magnesium Supplements, and Zinc Supplements and Lozenges.
For more information, use the link below.
FTC Sends More Than $527,000 in Refunds to Bountiful Consumers Deceived By “Review Hijacking” on Amazon.com
See related recalls and warnings:
Bountiful Charged with “Review Hijacking,” False Advertising of Nature’s Bounty Supplements on Amazon
Bountiful to Pay $600,000 to Settle Charges of Amazon “Review Hijacking”
Organifi Settles Charges of Unsupported Claims
Total Body Nutrition, TBN Labs, and Loud Muscle Science Banned from Selling Adulterated and Misbranded Dietary Supplements
Supplement Company to Pay $2 Million Penalty For Alleged Violations of FTC Order
Report a Problem
If you have experienced an unexpected and adverse reaction to a dietary supplement, nutritional product, or generic drug, we would like to hear about it, as we may investigate the problem. Please select from one of these options:
Dietary Supplement or Nutritional Product Problem Report
If you believe that a dietary supplement (e.g., vitamin, mineral, or herbal supplement) or other nutritional product has caused an unexpected, adverse reaction, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their Safety Reporting Portal at https://www.safetyreporting.hhs.gov.
Please complete the form below as accurately as possible. You may need to check the label on the product.
Thank you for submitting your report.
Generic Drug Problem Report
If you believe that a generic drug has not acted like the original drug, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their MedWatch program at the FDA MedWatch website.
Please complete the form below as accurately as possible. You may need to check the label on the drug.
Thank you for submitting your report.
