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Recalls & Warnings
ConsumerLab.com is keeping you informed with current product recalls and warnings.
Posted January 31, 2023
Over $973,000 Returned to NutraClick Consumers
On January 25, 2023, the FTC announced it will be returning over $973,000 to over 17,000 consumers who lost money after NutraClick LLC allegedly automatically enrolled them in unwanted membership programs for supplements and beauty products.
NutraClick originally settled a complaint with the FTC in 2016 that alleged it lured consumers with “free” samples of supplements and beauty products and then charged them recurring monthly fees without consumer consent. The FTC filed another complaint against the company in 2020, alleging it violated the 2016 settlement order by misleading consumers about when they had to cancel their free trial memberships to avoid monthly fees. The defendants agreed to pay $1.04 million for consumer refunds.
The FTC started sending payments by check on January 25, 2023. Consumers who receive a check should cash it within 90 days.
For more information, use the link below:
FTC Returns More Than $973,000 to Consumers Charged by NutraClick LLC for Unwanted Monthly Subscriptions for Supplements and Beauty Products
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Report a Problem
If you have experienced an unexpected and adverse reaction to a dietary supplement, nutritional product, or generic drug, we would like to hear about it, as we may investigate the problem. Please select from one of these options:
Dietary Supplement or Nutritional Product Problem Report
If you believe that a dietary supplement (e.g., vitamin, mineral, or herbal supplement) or other nutritional product has caused an unexpected, adverse reaction, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their Safety Reporting Portal at https://www.safetyreporting.hhs.gov.
Please complete the form below as accurately as possible. You may need to check the label on the product.
Thank you for submitting your report.
Generic Drug Problem Report
If you believe that a generic drug has not acted like the original drug, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their MedWatch program at the FDA MedWatch website.
Please complete the form below as accurately as possible. You may need to check the label on the drug.
Thank you for submitting your report.
